Shipping policy
1. Order Processing
- Orders are processed within 1–3 business days after payment is successfully received.
- Orders are not processed, shipped, or delivered on weekends or public holidays.
- During peak seasons or promotional periods, processing times may be longer.
2. Shipping Time
Estimated delivery times are:
- Domestic Orders: 3–7 business days
- International Orders: 7–15 business days
Delivery times are estimates and may vary depending on your location and the shipping carrier.
3. Shipping Charges
Shipping charges, if applicable, are calculated and displayed during checkout before you complete your order.
4. Order Tracking
Once your order has been shipped, you will receive a shipping confirmation email with tracking information (if available).
5. Delays
While we work to ensure timely delivery, delays may occur due to weather conditions, customs clearance, carrier issues, or other circumstances beyond our control.
6. Incorrect Shipping Information
Please ensure that your shipping address is accurate and complete before placing your order.
CartPrime.Store is not responsible for delays or failed deliveries caused by incorrect or incomplete shipping information provided by the customer.
7. Lost or Damaged Packages
If your package is lost or arrives damaged, please contact us as soon as possible with your order number and any relevant photos. We will work with the shipping carrier to help resolve the issue.
8. International Shipping
International customers are responsible for any customs duties, import taxes, or other fees required by their country. These charges are not included in the product price or shipping cost unless otherwise stated.
9. Contact Us
If you have any questions regarding this Shipping Policy, please contact our customer support using the contact information available on CartPrime.Store.